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Built for hospitality brands of every size — from single-property boutiques to global hotel enterprises.
One Platform. Every Guest Experience
Goyaana unifies digital guest services, real-time communication, and in-stay revenue journeys into one seamless, mobile-first solution for modern hotels.
Digital Menus
Instant access to menus and service — right on their phone.
Guests can view menus, explore items, and customize selections directly from their device. Digital menus replace printed materials, reduce wait times, and provide a modern, contactless dining experience throughout the hotel.
Upsell Experiences
Smart, data-driven upsells that increase revenue
Offer the right service at the right moment with personalized upsell recommendations based on guest preferences and behavior. From room upgrades to spa, tours, or special packages — Goyaana helps hotels unlock extra revenue through targeted offers
Review & Feedback
Listen, respond, and improve every stay
Goyaana automates guest feedback collection through smart surveys and digital forms. Capture service requests in real time, resolve issues faster, and gather insights that help continuously improve guest experience and satisfaction.
Guest–Staff Communication
Instant messaging that keeps service flowing
Enable real-time communication between guests and hotel teams through WhatsApp and in-app messaging. Digitally capture guest requests, reduce missed communications, and ensure faster, more efficient service delivery.
Online Check-In
Seamless arrivals. Zero waiting.
Let guests complete check-in before they arrive. Eliminate front-desk queues, reduce paperwork, and ensure guests begin their stay instantly — while your team focuses on delivering great hospitality
Digital Concierge
Hotel services, right on the guest’s phone
Guests can request amenities, order room service, book spa or dining reservations, and access local recommendations instantly. The Digital Concierge eliminates front-desk dependency and ensures faster, more convenient service throughout the stay.
Guest Engagement & Retention
Turn one-time guests into loyal advocates
Goyaana helps hotels build lasting guest relationships through personalized engagement. Deliver tailored offers and benefits, recognize repeat guests, and encourage direct bookings — creating meaningful connections that drive long-term loyalty.
AI-Powered Guest Support
Instant assistance, powered by intelligent automation
Goyaana’s AI chat agent provides guests with immediate answers to common questions and service requests. AI-driven suggestions also help deliver relevant offers at the right moments — improving guest satisfaction while unlocking new revenue opportunities.
The complete guest experience platform for modern hotel guest experiences.
Digital Menus
Guest - Staff Communication
Upselling Revenue
Guest Experience Platform
Review & Feedback
Digital Check In
Digital Concierge
Guest Engagement & Retention
AI-Powered Guest Support
Our Clients Say
Turning Guest Touchpoints into Daily Revenue
“With GoYaana’s guest experience app, upselling became effortless.
Guests could easily discover and book add-ons — from spa sessions and rooftop dinners to late check-outs and room upgrades — right from their phones. This drove additional revenue every day of a stay, without extra work from our team.”
Hotel Director,
3 Star Hotel, Goa
Optimizing systems. Reducing effort and costs.
We were digital from day one. What Goyaana did was connect and optimize our systems. By streamlining check-in, feedback, and guest communication, we reduced manual effort and cut operational costs across properties.
VP Operations
3-Star Hotel, Bengaluru